# 7 Days Return & Refund Policy

At **Zavi Store**, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may request a return within **7 days of receiving your order**.

 Eligibility for Return

To be eligible for a return:

The return request must be made within **7 days of delivery**.

* The product must be **unused, unworn, and in its original condition**.

* The product must be returned with its **original packaging, tags, and accessories**, if applicable.

* Products that are damaged due to misuse, washing, alteration, or improper handling may not be eligible for return.

 Return Process

To request a return, please contact **Zavi Store Customer Support** within 7 days of receiving your order. Please provide your **order number and reason for the return**.

After your return request is approved, we will provide you with the return instructions.

 Refund Policy

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the refund will be processed through the applicable payment method or as otherwise agreed with the customer.

Please note that the time required for the refund to appear in your account may vary depending on your payment provider.

 Damaged or Incorrect Products

If you receive a **damaged, defective, or incorrect product**, please contact us as soon as possible after delivery. We may request photos or other information to verify the issue and will work to provide an appropriate solution.

 Non-Returnable Items

Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable restrictions. Such exclusions will be clearly communicated where applicable.

 Return Shipping

Return shipping costs may be the responsibility of the customer unless the product received was **damaged, defective, or incorrect due to an error on our part**.

Contact Us

For return or refund requests, please contact **Zavi Store Customer Support** with your order number and relevant details.

**Zavi Store** reserves the right to refuse returns that do not meet the conditions outlined in this policy.