Shipping policy

Shipping Policy

At **Zavi Store**, we are committed to delivering your orders safely and on time. Please review our shipping policy below before placing your order.

## Order Processing

* Orders are usually processed within **1–3 business days** after confirmation.

* Once your order has been shipped, you will receive the available tracking details.

* Orders placed on weekends or public holidays may be processed on the next business day.

## Delivery Time

Estimated delivery time is generally **3–7 business days** after your order has been dispatched.

Please note that delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

## Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms and conditions mentioned with the promotion.

## Delivery Address

Customers are responsible for providing a **complete and accurate delivery address and contact information**.

Zavi Store is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information provided by the customer.

## Delayed or Lost Orders

If your order is delayed beyond the expected delivery time, please contact **Zavi Store Customer Support** with your order number.

If a package is confirmed as lost by the courier, we will work with the courier service to resolve the issue and provide an appropriate solution.

 Cash on Delivery

Where **Cash on Delivery (COD)** is available, customers are required to provide accurate contact and delivery information and be available to receive the order.

 Order Cancellation

Order cancellation requests should be made as soon as possible after placing an order. Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

For any shipping-related questions or concerns, please contact **Zavi Store Customer Support** and provide your order number.

**Zavi Store** reserves the right to update this Shipping Policy when necessary.